Please visit our road map to learn more when this feature will be released for general use.
Live chatting will speed up your customer service and positively impact your sales. Use Merlin Panel's Live Chat to assist your visitors exactly when they need it. This means more purchases and a higher average order value.
Instant answers in real-time. Live Chat is the fastest way to help your customers. And they’ll feel it, too.
One live chat agent can talk with several customers at a time and still retain the same high customer satisfaction rates. This added efficiency will reduce your overall spend on customer service.
Using Live Chat with the other Merlin Panel features means you can:
View full analytics of your customers to help assist them
Reach out to them with offers at the exact right time
View orders, page history and checkouts of your customers